Need help opening a file or want to work with us? We’re here to help.
Support & Help
- Email: info@openfilehelp.com
Prefer to show rather than tell? Send a short note describing the problem and include one screenshot: that helps us point you to the right guide.
Submit a file for analysis
- Use our secure upload form: /submit-file
When you submit, please include: the file (if you choose to upload), a brief description of the issue, the device and OS you used, and any error messages. Uploads are optional: our FileFixer widget can identify many files without uploading. If you do upload, you consent to temporary processing for analysis and automatic deletion per our privacy policy.
Partnerships, press & affiliates
- Partnerships / Press: info@openfilehelp.com / openfilehelp@gmail.com
Report a bug or suggest a guide
- Found something that’s wrong or missing? Send details to info@openfilehelp.com including the article slug or video link.
Follow us
- YouTube, Pinterest, X — look for @OpenFileHelp (links in the site footer)
Privacy & safety We take privacy seriously. Files you upload for deeper analysis are processed only with your consent and removed according to the terms in our privacy policy.
Never send passwords or highly sensitive personal data unless explicitly instructed and agreed in writing.
Thanks for reaching out: tell us what’s up and we’ll point you to the best next step.